🚚 Shipping Policy (Philippines)
Final at checkout
Delivery options and estimated delivery times depend on your location and product availability. The final shipping method and estimated delivery date will always be shown at checkout.
⚡ Processing Time
Orders are typically processed within 1–2 business days after order confirmation.
For Cash on Delivery (COD) orders, we may contact you via SMS or phone to confirm your order before dispatch.
1–2 business days
Order confirmation
Dispatch after verification
🚛 Delivery Time (Philippines)
Estimated delivery time is 2–5 business days for most major cities and areas.
Remote and island areas may take approximately 5–8 business days.
2–5 business days
Remote areas 5–8
Nationwide delivery
📍 Address & Delivery Attempts
Please make sure your mobile number and delivery address are correct and complete.
If delivery cannot be completed because of incorrect information, an unreachable recipient, or failed delivery attempts, re-delivery may require additional time or charges.
📦 Tracking
Tracking is available for orders after dispatch.
Tracking details may be sent via SMS, email, or other available delivery notifications. Tracking updates may take up to 24 hours to appear after dispatch.
Tracking available
SMS/Email updates
24h to update
💵 Cash on Delivery (COD)
Cash on Delivery (COD) may be available for selected locations and products.
If COD is available, the remaining balance will be paid upon delivery.
✅ Tip: Choosing full online payment may allow faster order processing.
Works great. I wish there were lower heat settings though.
I eat slowly as well as my older daughter. Oftentimes, she eats while doing craft work and will take up to an hour to finish her lunches or dinners. Of course, the hot food gets cold quickly and sometimes needs to be microwaved.
With this warming mat, she can keep her food warm until the end of her meals, which is great. It has six temperature settings, allowing her to choose how hot she wants to keep her food. According to its webpage, it can be set to shut off after one to six hours.
I do not know if this food warming mat is certified for safety by any respectable organizations, such as UL (Underwriters Laboratories), CE (Conformité Européenne), ETL (Electrical Testing Laboratories), PSE Mark (Product Safety Electrical Appliance & Material), CSA (Canadian Standards Association), and by RoHS (Restriction of Hazardous Substances). Since this mat generates a good amount of heat and it involves foods, I believe that the manufacturer needs to get certification from RoHS if it has not done it yet.
Normally, the manufacturer shows such certifications on its product, but this warming mat does not show any. Its webpage does not mention any certification. I misplaced and cannot find its user manual, so I do not know if they show the certifications in there or not. This mat needs at least one safety certification from one of the previously mentioned organizations.
The unit does heat quickly and will be easy to store.
Seting up and toggling through to the temperature you want is quick and simple. Was expecting something closer to the size of a cookie sheet, but this mat has room! If you were thinking the plates in the photo were little things, confirm the measurements. A large turkey or multiple batches of dough won't be a problem. If space on your counter is limited, you'll be especially pleased it's easy to roll up for storing. It's too big for us, so brainstorming where best to store it.